Have a question? Let us help.

There are numerous ways to book an appointment with us! You can:

• Book online

• Call or text the salon (780) 700-7710

• Come in person

If you find difficulty when determining what service you need based on what you’re wanting, don’t hesitate to reach out to our staff! If you’re a new client, or looking for a lengthy transformation, our staff might prompt you to book a consultation with one of our stylists to further determine the overall scope of what you’re wanting and cross-check with the appropriate service(s).

Please note that we do not offer consultations via phone (call or text) or through social media. All consultations are conducted in person to ensure we fully understand your hair goals, and can provide the best recommendations.

We offer consultations for all services. There is a $15 consultation fee, which will be credited toward your full service should you choose to book with us.

We recommend arriving with clean, blow-dried hair (washed the day of your appointment). This allows your stylist to begin the colouring or styling process right away, without needing to wash and dry your hair beforehand. It helps us stay on schedule and ensures your appointment time is used as efficiently as possible.

We believe in recognizing the skill, education, and experience our stylists bring to their craft. That’s why we use a tiered pricing system, where each stylist's rates reflect their level of expertise.

What does this mean for you?
While all services start with a base price, the final cost may vary depending on the stylist you choose. Pricing starts at the Junior Stylist level and progresses through to Master Stylist, with each tier representing a higher level of training and experience.

All services listed online are a starting price and are subject to change upon stylists’ discretion. Any quote given is only valid for seven days.

ALL SERVICES ARE NONREFUNDABLE

Every colour service is measured using a system called Vish, which tracks exactly how much colour & lightener your hair needs.

Since everyone’s hair is unique—the amount of product used varies per person. Length, thickness, and density all play a role.

Vish weighs the colour & bleach before it’s applied, then measures what’s used during your service. This ensures you’re only charged for the amount used.

Because of this, we do not offer quotes over the phone or through social media as it’s difficult to determine how much product your hair might use by looking at pictures. Our staff can quote an estimate based on the service cost. If you’d like a more accurate price, don’t hesitate to book a consult with a stylist.

All services listed online are a starting price and are subject to change upon stylists’ discretion. Any quote given is only valid for seven days.

ALL SERVICES ARE NONREFUNDABLE

IBE (Invisible Bead Extensions) are hand-tied wefts that are individually secured to the root of the hair using a beaded method. This technique offers a gentle, comfortable application that allows for natural movement and a seamless blend. Unlike tape-in extensions, which rely on adhesive, IBE uses no glue, making it a healthier option for your natural hair. When properly maintained, installations typically last 7 to 10 weeks, depending on the client's hair type and lifestyle.

With appropriate haircare maintenance, IBE hair can last from 6-12 months.

For new clients at Muse Beauty Haus, we require a mandatory $25 deposit to secure any colour or selected service appointments longer than 1 ½ to 2 hours. Client history and/or services may influence the amount owed for deposits.

All deposits will go towards the existing appointment and are non-refundable. Deposits will automatically be sent out through our booking system and require a payment 48 hours in advance.

All services listed online are a starting price and are subject to change upon stylists’ discretion. Any quote given is only valid for seven days.

ALL SERVICES ARE NONREFUNDABLE

To gain more information, please refer to our deposit policy.